You need to submit scanned copies and/or photos of 3 things, depending on your method of purchase, as detailed below.
How did you purchase your electric bike from a Participating Retailer?
Click to expand and see receipt requirements.
A POS (point-of-sale) receipt from the e-bike retailer. This is usually printed by the cash register and/or the interact/debit machine.
It will look like one of these examples.
An e-bike retailer issued/printed receipt showing:
Note if you include the POS receipt in the scan or photo, please make sure it does not cover any of the required information shown below.
A POS (point-of-sale) receipt from the e-bike retailer. This is usually printed by the cash register and/or the interact/debit machine.
It will look like one of these examples.
The email you receive after completing the online purchase and making the payment (typically by credit card).
The following is an example only.
The email must have the following information contained in it:
The email you receive after completing the online purchase and making the payment (typically by credit card).
The following is an example only.
The email must have the following information contained in it: