SCRAP-IT® is a not-for-profit society who delivers clean transportation programs throughout Western Canada. Some of the Programs offer monetary rebates (the “Rebates”) to individuals to facilitate the transition to cleaner forms of transportation. This BC Electric Bike Rebate Program is one of these programs.
What is personal information?
Personal information is information about an identifiable individual, including an individual’s name, age, address, phone number, etc.
What information do we collect?
The information we collect may include:
How do we collect information?
We collect information that you provide to us when you submit an application (electronically on our website) to participate in the Program and when you submit a claim (electroncially on our website) in order to receive a financial rebate.
How do we use the information?
To whom do we disclose information?
SCRAP-IT may share the information collected to, or receive information from, the following organizations (collectively “Program Partners“);
We may also disclose information without your knowledge or consent where we are permitted or required by law to do so.
How do we obtain consent to collect, use, and disclose information?
How do we store and protect personal information?
We are committed to ensuring the security of all information, including, specifically, your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. The steps we take to protect your personal information include:
How long do we retain information?
We retain personal information for as long as is required to fulfill the purposes of the Programs, and/or as long as required by applicable laws. If we use information to make a decision that directly affects you, we will retain that personal information for at least a year so you have reasonable opportunity to request access to it.
How do we allow applicants to access their information?
All BC E-Bike Program applicants have a right to access the information we gather and store in relation to this program, subject to limited exceptions.
A request to access information must be made in writing and provide sufficient detail to identify the information being sought. A request to access information should be forwarded to Privacy Officer identified below.
Upon request, we will tell you how we used the information and to whom it has been disclosed, if applicable.
We will make the requested information available within 30 business days or provide written notice of an extension where additional time is required to fulfill the request.
A minimal fee may be charged for providing access to stored information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not we should proceed with the request.
If a request is refused in full or in part, we will notify you in writing and provide the reasons for refusal and the recourse available to you.
How do we ensure the accuracy of information?
We record the information provided by you. If you determine that you believe there is a mistake in any of your records please notify us and we will ensure the information is corrected.
Contacting the E-Bike Rebate Program
If the Privacy Officer is unable to resolve your concern, you may also write to the Information and Privacy Commissioner of British Columbia at:
P.O. Box 9038, Stn Prov Govt